Patient Confidentiality

We need to keep a record of personal information about you to help us with your care.

We keep this information and details of your care because they may be needed if we see you again.

We have a legal duty to keep information about you confidential but sometimes we need to use your personal details.

We may use information from your notes to:

• Make sure your care and treatment is continued correctly.
• Review the care we provide.
• Educate and train staff.
• Manage and plan health services.
• Investigate complaints or legal claims.

Before you apply for online access to your record, there are some other things to consider. Please refer to: Patient Online What You Need to Know.

When viewing your recorded Data, you must take care in determining your interpretation of what the Data is identifying.

Subject Access Request

You have the legal right to request a copy of the information we hold about you, in line with the General Data Protection Regulation (GDPR).

If  you would like to make a Subject Access Request, please complete the form that you can obtain from reception and submit to the practice email address: nhsnwl.southcote@nhs.net